Terms and Conditions
Terms And Conditions
This website, wearsuvaa.com, is operated by Praya Innovations Private Limited under the brand name Suvaa. Throughout the site, the terms "we", "us", and "our" refer to Suvaa.
By visiting our website or purchasing from us, you agree to be bound by these Terms and Conditions, including our Shipping Policy, Refund and Cancellation Policy, and Privacy Policy.
Eligibility
By placing an order, you confirm that you are legally capable of entering into a binding contract and that the information you provide is accurate and complete.
Products And Availability
We make reasonable efforts to display product details, colors, sizes, prices, and availability accurately. Minor differences in color, texture, or finish may occur due to screen settings, lighting, and the handcrafted nature of our products.
We reserve the right to limit quantities, discontinue products, correct errors, cancel orders, or refuse service where necessary.
Pricing And Payments
Prices on the Suvaa Global store are displayed in the currency shown at checkout. For US orders, product prices include standard shipping and prepaid import duties unless checkout clearly shows otherwise. International orders are prepaid only. Cash on Delivery is not available for international orders.
Payments are processed through third-party payment providers. By placing an order, you agree to provide current, complete, and accurate payment and billing information.
Shipping, Duties, And Taxes
International shipping is governed by our Shipping Policy. For US orders, standard shipping and prepaid import duties are included in the product price unless checkout clearly shows otherwise.
Optional paid shipping services or unsupported destination charges, if any, will be shown before payment.
Cancellations, Refunds, And Exchanges
Cancellations, refunds, damaged item claims, and exchange restrictions are governed by our Refund and Cancellation Policy.
We do not offer direct exchanges or general returns for international orders at this time, except where the item received is damaged, defective, or incorrect.
Final Sale Items
Sale or discounted items are final sale and are not eligible for return, refund, or exchange, except where required by applicable law or where the item received is damaged, defective, or incorrect.
Intellectual Property
All content on this website, including text, product names, images, graphics, logos, design, and other materials, is owned by or licensed to Suvaa and may not be copied, reproduced, distributed, or used without written permission.
Limitation Of Liability
To the fullest extent permitted by applicable law, Suvaa is not liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of products.
Contact
For questions about these Terms and Conditions, contact us at hello@suvaa.in.